At Midas Luck Casino, we take your privacy seriously. This privacy policy outlines our commitment to protecting your personal information. It explains what data we collect, how we use it, and the measures we take to keep it secure.
By visiting or signing up at Midas Luck Casino, you are agreeing to the practices described in this policy.
Information We Collect
To ensure smooth operations, improve your experience, and meet our legal obligations, we collect the following types of data:
- Personal Information: This includes your name, birth date, email address, phone number, and residential address. For identity verification, we also collect documents like a passport, national ID card, or a utility bill.
- Account Information: We store your username, password (in encrypted format), your gaming activity, transaction history for deposits and withdrawals, and any bonus activity.
- Technical Data: We gather data such as your IP address, the type of browser and device you use, your location data, and information from cookies.
- Communication Data: This includes records of your correspondence with our support team via messages or chat.
We only collect the data necessary to provide you with a secure, personalized, and legal gaming experience.
How We Use Your Information
We use your personal data for several key purposes, all aimed at creating a secure and smooth gaming experience for you. We will never sell your personal information to third parties.
Your information is used to:
- Manage your account: This includes creating and maintaining your player account.
- Process transactions: We use your data to process all of your deposits and withdrawals.
- Verify your identity: Your information is essential for our KYC (Know Your Customer) procedures.
- Provide support: We use your data to provide you with comprehensive customer support.
- Personalize your experience: We use your information to offer tailored bonuses, promotions, and content.
- Meet legal requirements: Your data helps us fulfill legal and regulatory obligations.
- Ensure security: We use your information to prevent fraud, money laundering, and underage gambling.
In some cases, we may share your data with trusted partners, like payment providers or regulatory authorities, but only when it’s absolutely necessary and with the proper safeguards in place.
You can find more details about our company and our commitment to fair play on our about us page.
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Our Use of Cookies
We use tracking technologies like cookies to enhance your visit, remember your preferences, and understand how our website performs. By using our site, you agree to the use of these technologies.
You can always manage or disable cookies in your browser’s settings. However, be aware that this may impact some of our website’s features and functionality.
Our Commitment to Security
We use advanced security measures to ensure your personal data is protected at all times. Your information is safeguarded with industry-standard SSL encryption, robust firewalls, and secure servers. Access to your personal information is strictly limited to authorized personnel.
We constantly review and update our systems to maintain the highest security standards in the industry. If you ever suspect unauthorized access to your account, please contact our support team immediately by visiting our contact us page.
Your Rights as a Player
As a player at Midas Luck Casino, you have control over your personal data. You have the right to:
- Access your personal information.
- Request the correction of any inaccurate data.
- Request the deletion of your data, as long as it doesn’t conflict with our legal obligations.
- Object to the processing of your data under certain circumstances.
- Withdraw consent for marketing communications.
To exercise any of these rights, please contact our Data Protection Officer through the contact us page.
Data Retention
We will keep your personal data for as long as your account remains active or as required by law, especially to comply with regulations for anti-money laundering and responsible gambling. Once the retention period is over, your data will be either securely deleted or made anonymous.
Your Privacy in Responsible Gaming
We are committed to helping you play responsibly. Some of the data we collect may be used to identify potential signs of problematic gambling, such as unusual deposit patterns or extended gaming sessions. This enables us to proactively offer support and intervention tools when they may be needed.
For more information on the resources we provide to help you stay in control, please visit our responsible gambling page.
Links to Other Websites
Our site may provide links to external websites, such as game developers or responsible gaming organizations. Please be aware that we are not responsible for the privacy practices of these third-party sites. We strongly encourage you to read their individual privacy policies before sharing any personal information with them.
Policy Updates
We may update this Privacy Policy to reflect changes in legal requirements or our business practices. When we do, we will notify you by email or with a notice on our homepage.
Questions? We’re Here to Help
If you have any questions about this policy or our data handling practices, please don’t hesitate to reach out to us via our contact us page.
Thank you for choosing Midas Luck Casino. We’re dedicated to protecting your information and earning your trust.
